GlideEDU
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Update Incident Priority
Incident
Management
Beginner
📝 Challenge Description
Write a script that updates an incident priority to '1' (High) when urgency is '1'
📋 Requirements
- • Must use GlideRecord to query incidents
- • Must check urgency field value
- • Must update priority field
💻 Code Editor
📊 Database State
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database state
🧪 Test Results
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